Smart Home

Connect All of Your Smart Devices With Alexa

Connect the power adapter that came with your device into your Echo and then insert the plug into a power outlet.

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ECHO, ECHO DOT, ECHO PLUS

How to Set Up Your Echo Dot

  • Open the Alexa app on your smartphone, tablet, or computer.

  • Navigate to the "Add Device" section.

  • Select your Echo Dot from the list of available devices.

  • Connect your Alexa device to Wi-Fi and follow the on-screen instructions in the app.

  • Once the setup is complete, your Alexa is ready to use!

How to Set Up Your Echo Show

  • Select your preferred language

  • Connect to your Wi-Fi network

  • Sign in with your Amazon account.

  • Confirm your time zone.

  • Verify your home address.

  • Set your device’s location for accurate updates.

  • Choose a name for your Echo Show

  • Select a background image for your screen.

ECHO, SHOW ECHO, SPOT ECHO LOOK

How to Connect a Smart Light to Alexa

  • Open the Alexa app on your smartphone or tablet

  • Tap on Devices at the bottom of the screen.

  • Select the plus (+) icon to add a new device.

  • Choose Add Device from the menu.

  • Select Light, then choose the brand of your smart bulb.

  • Follow the on-screen instructions to complete the setup.

Connect Echo Pop to Alexa

  • Plug your smart plug into a power outlet.

  • Open the Alexa app on your smartphone or tablet.

  • Tap on Devices at the bottom of the screen.

  • Choose Add Device from the menu.

  • Select Plug, then choose the brand of your smart plug.

  • Follow the on-screen instructions to complete the setup.

Here are the solutions to some specific issues you mentioned:

My Echo Dot no longer connects to the internet

Try restarting your Echo Dot and ensuring it is connected to a working Wi-Fi network.

 moved to a new house and cannot connect Alexa to my new internet.

Follow the steps to set up your Alexa device with the new Wi-Fi network. You may need to reset your device and perform a fresh setup.

Trying to reconnect to the internet with a new router and update the Alexa app

During the setup process, follow the instructions provided by the Alexa app to connect your Echo Dot to the new router. This typically involves entering the new Wi-Fi network details.

Alexa says she has no internet connection, and I can’t find my Alexa app

Ensure that your device is connected. If you can’t find the Alexa app, you can download it from the app store on your mobile device.

Echo will not go online after installing a new router

Restart your Echo device, ensure it is connected to the new Wi-Fi network, and check if any firewall or security settings on the router are blocking the connection.

I forgot my password for my Alexa Wi-Fi

Reset your Wi-Fi password and reconnect your Alexa device using the updated credentials.

Alexa won’t connect to my Wi-Fi

Try restarting your Wi-Fi router, checking for any network issues, and ensuring you enter the correct Wi-Fi password during setup.

My Alexa won’t reconnect to the internet

Restart your Alexa device, check your internet connection, and ensure you’re connected to a stable Wi-Fi network.

I am trying to set up a newly purchased Echo Dot

 Follow the instructions in the Alexa app to set up your Echo Dot. It will guide you through the process step by step.

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